Pleasurology Privacy Policy
At Pleasurology, we believe pleasure should be private—so protecting your personal information is part of our promise. This Privacy Policy outlines what we collect, how we use it, and how we keep it safe.
What Information We Collect
When you browse, shop, or connect with us, we may collect:
- Personal Info: Your name, email, shipping address, billing address, and phone number.
- Payment Info: Credit/debit card details (processed securely through trusted third-party payment processors).
- Order Details: Purchase history, preferences, and returns.
- Account Data: If you create a profile or sign up as a consultant.
- Tech Data: IP address, browser type, device, cookies, and usage behavior.
How We Use Your Information
We collect data to provide you with the best, most discreet, and pleasurable shopping experience:
- To process and deliver your orders
- To personalize your experience and recommend products
- To improve our website and services
- To communicate order updates, promotions, or account info
- For fraud prevention and legal compliance
Your Privacy Is Sacred
We do NOT sell, rent, or trade your personal info to any third party. Ever.
Your info may be shared only with:
- Trusted service providers (e.g., payment processors, shipping partners)
- Legal authorities, only if required by law
All shared data is limited to what’s necessary and handled securely.
Marketing & Communication
With your consent, we may email you with spicy updates, new arrivals, sales, or educational tips. You can opt out anytime by clicking “unsubscribe” at the bottom of any email or contacting us directly.
How We Protect Your Data
We use industry-standard encryption, secure servers, and trusted third-party platforms (like Shopify, Stripe, or Square) to ensure your data is safe. Access to customer data is restricted and handled only by trained staff.
Cookies & Tracking Tools
Yes, we use cookies—but the kind that help us understand how you use our site (not the kind you eat). Cookies allow us to:
- Remember items in your cart
- Improve site functionality
- Analyze traffic and behavior for better user experience
You can disable cookies in your browser settings if you’d like, but it may affect site functionality.
Your Rights
You have the right to:
- Access the personal data we hold on you
- Correct or update your information
- Request deletion of your account/data (unless we’re legally required to retain it)
- Withdraw consent for marketing at any time
Just email us at info@pleasurology.ca to make any requests.
Where We Operate
Pleasurology is based in Canada, and we comply with Canadian data privacy regulations (like PIPEDA). If you’re accessing our site internationally, your data may be transferred to and stored in Canada.
Updates to This Policy
We may update this Privacy Policy from time to time. If we do, we’ll post the revised version here with an updated effective date. Please check back occasionally to stay in the know.
Contact Us
Got questions, concerns, or compliments?
Email us at info@pleasurology.ca — we’re happy to help!
